Integrated email & messages

Stay securely connected with your caregivers and clients.

Schedule a Demo

Empowering care with seamless communication

Keep everyone updated on schedule changes, care plans, and important alerts.

Home Care Management Software - CareSmartz360

Communicate with ease

Keep caregivers and clients informed and in sync.

The CareSmartz360 homecare management software has versatile communication capabilities. From the system, you can communicate easily with caregivers to inform them of changes to the client care plan and their own schedules, as well as send them alerts and reminders. You have the same capability to communicate with clients and payers, as well.

Emails and Messages - CareSmartz360

Send bulk emails & text messages

Send schedule reminders and updates to your caregivers.

Utilize our bulk email and text features to quickly send schedule reminders and updates to all your caregivers simultaneously. By selecting the desired date range and filtering for scheduled shifts or cancellations by clients, you can swiftly notify your caregivers about upcoming shifts and any changes in their assignments.

Emails and Messages - CareSmartz360 Software

Communicate with clients your way

Send individual or bulk emails & text messages.

You can select the clients you want to communicate with and text or email them. This built-in efficiency means you can inform clients in advance if there is a schedule change.

Bulk email and text messages are also possible if there is a global change in schedules or you want to send season’s greetings for Christmas or Thanksgiving. You can store email templates branded with your logo and send these for better branding effect.

Emails and Messages - CareSmartz360 Home Care Software

Fill open shifts quickly

Send alerts instantly via text and email.

Select one, a few, or as many caregivers as you want, and then you can create an email or text message to let them know about open shifts. You can also remind them to check their compliance expirations or complete training that is due.

HIPAA-Compliant Communication - CareSmartz360 HomeCare Software

Secure collaboration

HIPAA-compliant communication.

CareSmartz360 prioritizes your security and privacy, adhering to strict HIPAA regulations. Our secure platform encrypts all channels, including emails, alerts, and communication, between caregivers, clients, and payers, ensuring sensitive information remains confidential. This gives you peace of mind, knowing sensitive information remains confidential.

Have a question?

On the Caregiver Search screen, select one, a few or as many caregivers as you want to get a particular message, then select the email icon at the top of the page.

Yes, all the communications done through the CareSmartz360 system between the agency and caregiver are saved in the email and text message logs.

Yes, the homecare management system saves all text messages you have sent or received so you can easily refer to it in the Global text message Log.

If you have a message that you send regularly to clients, caregivers, or payers, you can create and save a template, so you don’t have to re-enter the text of the message each time you send it. The system comes with templates already created for standard things like upcoming shifts, missed clock in/out, invoices that are ready and many other topics.

Under Time tracking, we have a Messaging option that displays all the voicemails received and sent by specific caregivers. You can search by a date range here.

Filling open shifts is a crucial task in your homecare management business. When you have an open shift, you can filter caregivers and send an email or text message to the selected ones or all of them at the same time. They see your communication and respond quickly.

See Why Our Customers Us

CareSmartz360: G2 Awards, Top-Rated for Home Care Excellence
80+ G2 Awards

Top-Rated for Home Care Excellence

CareSmartz360: Gartner Awards from Capterra, GetApp, and Software Advice
35+ Gartner Awards

Capterra, GetApp & Software Advice

CareSmartz360 Customer Testimonial
CareSmartz360 Customer Logos
Syed Hussaini

Agency Manager, Standard Home Care, Inc

CareSmartz360 recognized as a G2 Momentum Leader for Spring 2025
CareSmartz360 awarded Best Customer Support by Software Advice for 2025
CareSmartz360 recognized as a Top Performer by SoftwareSuggest for 2025
Capterra badge for Best Value in 2025, an award received by CareSmartz360

Grow better with CareSmartz today

CareSmartz360 software dashboard interface on a desktop monitor and a mobile app