Payer management

Manage rates, automate invoices & get paid faster.

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Simplify the complexities of managing multiple payer sources.

Customize billing rates, manage multiple payers per client, and easily split bills.

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Centralized payer management

Streamline invoicing with integrated payer data.

Save time and effort by eliminating the need to enter identical payer information for clients repeatedly. From private pay to insurance companies like Medicaid, LTCI, and Veteran Affairs, all commonly used payer options are readily available in a convenient dropdown menu. Payers can be categorized as Company, Community, or Private Payer, ensuring faster processing and saving you valuable time.

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Streamlined billing with flexible rates

Set payer-specific & service-based rates.

You can set and save billing rates for different payers and shift types, ensuring all rates are saved within the homecare management system. This convenient feature lets you input rates for specific services and shifts for each payer, making invoicing and billing fast and automated.

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Configure payers

Assign multiple payers per client.

Easily assign various payers to a single client, allowing for co-pays, insurance contributions, and family member payments. You can quickly add new payers or select existing ones from your database directly within the client profile. Additionally, the system allows for customizable split billing so that you can distribute invoice amounts based on specific contributions from each payer.

Have a question?

Yes, you can add new payers for a client at any time. This could be a new payer you add to the system, or you can select from the payers already added.

A percentage of payment will be defined per payer. One payer will be defined as the Primary Payer; the others will be Secondary and Tertiary. The system will generate invoices separately for each of them.

Absolutely, the homecare management software allows you to sync payers to particular schedules, so they pay only for those.

Yes. The homecare management software has email templates you can define with your preferences, including display of logo, etc.

You can send a text message or email to the payer. All text messages sent to and from the payer will be saved for easy reference under the Global text message log.

Yes, you can. The system has provision to send text message and emails to payers, so payments are rendered faster.

See Why Our Customers Us

CareSmartz360: G2 Awards, Top-Rated for Home Care Excellence
80+ G2 Awards

Top-Rated for Home Care Excellence

CareSmartz360: Gartner Awards from Capterra, GetApp, and Software Advice
35+ Gartner Awards

Capterra, GetApp & Software Advice

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Syed Hussaini

Agency Manager, Standard Home Care, Inc

CareSmartz360 recognized as a G2 Momentum Leader for Spring 2025
CareSmartz360 awarded Best Customer Support by Software Advice for 2025
CareSmartz360 recognized as a Top Performer by SoftwareSuggest for 2025
Capterra badge for Best Value in 2025, an award received by CareSmartz360

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CareSmartz360 software dashboard interface on a desktop monitor and a mobile app