CareSmartz360 vs HHAeXchange

Discover how our AI-powered, HIPAA-compliant software levels up. Know the key differences in features, compliance, and scalability to help agencies like yours make an informed decision.

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Side-by-Side Comparison

Platform Features caresmartz360 software

4.8




178 Reviews

HHA software

3.6





98 Reviews
Starting Price $10 Price on Request
Key Features EVV/time tracking, scheduling, billing and payroll, client management, care plans, compliance
tracking, mobile access
EVV, scheduling, billing & payroll, care coordination, mobile access
Deployment Options Cloud, SaaS, web-based, mobile, desktop – Mac, Windows, Linux, Chromebook, On-Premise – Windows Cloud, SaaS, web-based, mobile
Customization Highly customizable Limited customization
Scalability Extensive tool usage as the business scales Limited tool usage as the business scales
AI Hub AI dashboard to analyze KPIs regarding caregiver retention, caregiver value index, performance, etc. Not available
Integration Capabilities 23 integrations. Integrates with major payroll systems, clearinghouses, and
third-party applications.
19 integrations. Integrates with major payroll systems and third-party applications
Mobile Apps Mobile apps available for both caregivers and agency staff with robust EVV functionality Mobile app available for caregivers
Mobile Features Mobile app for caregivers, advanced GPS tracking, advanced offline access, advanced
Electronic Visit Verification
Mobile app for caregivers, GPS tracking, offline access
Generative AI Available Not available
Caregiver Training 230+ state-recommended courses for caregivers and executive leadership Not available
Reporting & Analytics Advanced reporting and customizable analytics. Standard reporting capabilities with limited customization options.
Customer Feedback Highly positive reviews on ease of use and support, <2-minute response time Mixed reviews, with notable criticism on customer service

CareSmartz360 Vs HHAeXchange

G2’s Grid® Report for Home Care Agency Management

CareSmartz360 Home Care Software

Generations

Meets Requirements

9.2

Responses: 36
7.9

Responses: 12

Ease of Use

9.3

Responses: 38
7.7

Responses: 14

Ease of Setup

9.2

Responses: 36
8.9

Responses: 10

Ease of Admin

9.3

Responses: 37
Not enough data

Quality of Support

9.6

Responses: 37
6.8

Responses: 13

Has the product been a good partner in doing business?

9.6

Responses: 49
9.0

Responses: 5

Product Direction
(% positive)

9.6

Responses: 53
8.1

Responses: 12

Source:- G2

Disclaimer — comparison basis & affiliations
This comparison is based on publicly available information and customer feedback. While we strive for accuracy, details about competitor products may change over time, and CareSmartz360 does not guarantee the completeness or timeliness of competitor information. CareSmartz360 is not affiliated with or endorsed by any competitors mentioned. Their names are used solely for comparison. If you believe any information is inaccurate, please contact us and we will review it promptly.

For a detailed overview of CareSmartz360 plans and pricing, please visit our pricing page.

Migrating to CareSmartz360 is as easy as 1…2…3!

The transition journey is designed to understand your agency's specific needs and create a switch plan that works best for you.

1
Structured Onboarding

Switch seamlessly with structured onboarding that protects your data and maintains operational continuity—regardless of system complexity.

2
Free setup, 360° data security

Let our experts handle the migration, configuration, and training while you focus on your business. All while ensuring 360° protection of your data.

3
Go live with real support, not bots

Experience a flawless launch with 1:1 onboarding and live, human support—ensuring you're up and running without missing a beat.

Why 1000+ agencies trust CareSmartz360

Agencies choose CareSmartz360 for its all-in-one platform that delivers reliability, usability, and ROI—all with award-winning support that keeps operations running smoothly.

Common Questions Agencies Ask Before Switching


Yes. CareSmartz360 is a full-featured HHAeXchange alternative designed for agencies that need more than EVV alone. While HHAeXchange is primarily EVV-focused, CareSmartz360 supports end-to-end home care operations including scheduling, billing, payroll, caregiver training, reporting, and AI-driven insights.


Both platforms support EVV compliance, CareSmartz360 integrates with 45+ state EVV systems and connects EVV data directly to scheduling, billing, payroll, and compliance reporting. This reduces manual work and claim mismatches that agencies often experience when EVV is handled as a standalone system.


CareSmartz360 offers transparent, predictable pricing starting at $10 per month, with core features included as your agency grows. This makes budgeting and scaling straightforward. HHAeXchange uses a custom pricing model that can vary based on usage, integrations, and agency size.


CareSmartz360 is purpose-built for enterprise or multi-location management, advanced reporting, customizable workflows, and AI-based caregiver retention insights. HHAeXchange is typically best suited for agencies focused primarily on EVV compliance rather than long-term operational growth.


Absolutely. You can book a personalized demo to see how CareSmartz360 compares to HHAeXchange based on your state EVV requirements, payer mix (Medicaid vs private duty), agency size, and growth plans.