The home care landscape in Arizona isn’t just changing; it’s being fundamentally redefined. A quiet revolution is underway, one that promises to untangle agencies from complex, restrictive systems and offer a new era of flexibility and control.
For years, the state’s EVV mandate has been managed through a hybrid model, with Sandata as the state-contracted vendor. But with the sunset of that contract on September 30, 2025, a new and exciting chapter is about to begin.
This is a seismic shift to a fully open-vendor EVV solution.
The state is transitioning to its own in-house aggregator, putting the power and the choice squarely in your hands.
This is the moment to move beyond outdated systems and embrace the future. This is the moment to find the right Sandata alternative in Arizona.
Fully tested and AHCCCS-compliant, the CareSmartz360 all-in-one platform delivers seamless EVV, GPS-verified visits, live-in caregiver reporting, scheduling, billing, AI-powered caregiver insights, and reporting—all built for smooth direct data submission into AHCCCS’s in-house aggregator.
For many Arizona agencies, the initial EVV mandate was a crucial first step toward compliance and accountability. The hybrid model served its purpose, laying the groundwork for a more technologically integrated future.
Yet, this foundational phase also revealed opportunities for greater efficiency and freedom. The upcoming transition to an open-vendor model isn’t just a procedural update; it’s an invitation for agencies to move beyond the limitations of a one-size-fits-all approach and embrace a system designed to empower their growth.
Here are the key areas where this transition presents a positive path forward:
From data lag to real-time efficiency
While early systems were essential for establishing compliance, they often came with a significant administrative burden. Manual checklists and delayed data syncing were common, creating extra work for staff.
The new open-vendor model offers the opportunity to connect with a system that provides real-time data flow, transforming administrative challenges into streamlined, automated processes that save time and accelerate billing.
From operational constraints to unprecedented freedom
In the past, agencies were tethered to a system with limited flexibility and minimal integration with their existing software. The future of Arizona EVV is about choice. It’s about selecting a partner that seamlessly integrates with your scheduling, payroll, and billing systems, empowering you to choose a solution that complements your unique operational needs rather than forcing you to adapt.
From simple compliance to a unified platform
The new Arizona EVV 2.0 era moves beyond the singular goal of compliance. It invites agencies to unify their entire operation. By choosing an open-vendor solution, you can select a comprehensive platform that not only meets the AHCCCS EVV 2.0 vendor requirements but also serves as the centralized hub for your entire business, from client intake to final invoice.
This is the positive shift from simply meeting a mandate to building a smarter, more integrated business.
CareSmartz360 is AHCCCS-tested and fully compliant, offering a single platform for EVV, client and caregiver intake, scheduling, billing, reporting, and more. It lets you ditch fragmented systems and run every step—intake to invoice—in one secure, efficient hub.
The new AHCCCS policy, which requires all providers to contract directly with an EVV vendor, has created a clear path to a better way of operating. Arizona EVV vendors who operate on an open-vendor model offer a strategic advantage, giving you the freedom to choose a system that works for your agency, not the other way around.
Seamless integration, reduced burden
An open-vendor solution, like CareSmartz360, is built with integration in mind. It’s designed to not only be a robust EVV platform but to also seamlessly connect with your existing systems and, most importantly, with the new AHCCCS aggregator.
This creates a unified flow of information from caregiver check-in to claims submission, eliminating manual data entry and the need for clunky checklists.
A centralized command center
The best EVV software in Arizona should do more than just track visits. A true open-vendor solution centralizes your entire operation. From the first client intake to the final bill, all data—scheduling, payroll, billing, and EVV—resides in a single, cohesive platform. This dramatically improves efficiency and provides a comprehensive view of your agency’s health.
Improved efficiency and cash flow
As per industry data, agencies that adopt modern, integrated EVV solutions can see a significant reduction in billing errors and a potential reduction in fraudulent billing.
These efficiencies directly translate to faster payments, improved cash flow, and more time for your team to focus on what matters most: providing quality care.
With the upcoming transition to Arizona EVV 2.0, now is the time to evaluate your current setup. Here’s a quick comparison to help you understand the difference between a closed and an open-vendor approach.
| Feature | The Closed-System Experience | The Open-Vendor Advantage |
|---|---|---|
| Data Aggregation | The system acts as the intermediary, creating a point of friction. | Directly integrates with the new AHCCCS aggregator, ensuring a smooth, real-time data flow. |
| Administrative Burden | Manual checklists, data reconciliation, and multiple logins are common. | Automated processes for billing and payroll reduce paperwork and manual effort. |
| System Flexibility | You are locked into a single vendor’s capabilities and user interface. | You can choose the Arizona Medicaid EVV compliant vendor that best fits your agency’s unique needs. |
| Operational Scope | Often a single-function tool focused on compliance alone. | A comprehensive platform that combines EVV with scheduling, payroll, billing, and reporting. |
| Cost | You may not have a direct cost, but the administrative inefficiency and delayed payments carry a significant hidden cost. | You pay for a comprehensive solution that offers a clear ROI through improved efficiency and faster payments. |
As you prepare for the October 1, 2025, transition, the choice you make is not just about compliance; it’s about the future of your agency. A truly AHCCCS-compliant EVV software like CareSmartz360 offers a proven track record, with 40+ state integrations, and a robust feature set that directly addresses the challenges of the home care industry.
It gives you the tools to meet the AHCCCS EVV 2.0 mandate and transform your operations, streamline your business, and provide a higher level of care.
For Arizona agencies, this is the time to embrace a new, smarter way of doing business. It’s time to choose a partner that understands the nuances of Arizona Medicaid EVV vendor requirements and provides a flexible, powerful platform. The revolution is coming. Will you be ready to lead it?
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