DecisionHealth's Private Duty National Conference & Expo

It’s that time of the year again when we express thanks for the blessings and abundance in our lives—it’s Thanksgiving! And we at CareSmartz360 raise a toast to home care agencies like yours that are going above and beyond in delivering exceptional care to seniors in need. 

As for us, we feel honored to be a part of an industry that works towards such a noble cause—taking care of those who dedicated their lives to making us who we are today.

“Thanksgiving, after all, is a word of action.” – W.J. Cameron

As a gesture of our gratitude, we’re bringing exciting news for agencies of all sizes—along with a gift to help you achieve even greater growth and thrive in success!

The premier event in the private duty industry is fast approaching—DecisionHealth’s Private Duty National Conference & Expo! This longstanding, highly regarded conference will bring together industry leaders and innovators for an unparalleled experience.

This year’s conference promises to be exceptional, featuring powerful strategies to diversify services, increase referrals, improve care quality, and drive unprecedented business growth.

Save the date!

Conference Dates

November 18 – 20, 2024

Venue

Paris Hotel, Las Vegas

But that’s not all the good news! CareSmartz360 is excited to join the exhibit floor, where we’ll showcase our revolutionary solutions and provide invaluable insights to help you shape the future of home care. 

What’s more? Access better care as you can avail upto 50% savings on our home care management software.

Pop into Booth #12 and find out why CareSmartz360 is the smart pick for your biz!

At the event, join hundreds of top executives from leading agencies for an insightful journey into the world of home care success.

Prepare to gain real-world knowledge from industry leaders who have mastered the art of standing out, establishing premier quality standards, managing sustainable growth, and capturing market share with lasting impact.

This immersive 2½-day event is filled with practical examples illustrating how private duty home care agencies can recruit effectively, diversify services, and achieve transformative growth. 

Don’t miss this opportunity to equip yourself with strategies for success that will carry your agency into the next decade and beyond.

Conference sessions at a glance

  • Unlock the Potential of Third-Party Payers, Grow Revenue

    Greg Bean | Vice President of Business Development | Paradigm Senior Services

    This Thanksgiving, give your agency the gift of growth! Attend this session to uncover the untapped potential of third-party payer opportunities, including VA and Medicaid, to boost profitability and stay competitive. 

    Through this talk, you’ll gain strategic tools to mitigate risks, diversify your payer mix, and grow your VA census. Through real-world scenarios and hands-on strategies, leave equipped with actionable insights to expand your portfolio and leverage these resources, empowering your agency for lasting success.

  • Position for Prosperity: Strategic Growth Through Proper Roles and Responsibilities

    Emily Isbell | CEO and Founder | EI & Company

    Set your agency on a path to lasting success with insights from CEO Emily Isbell, who oversees over 1 million hours of care annually. Discover how to streamline roles and responsibilities to cut waste and fuel growth, adopt a hunter-gatherer mindset, and set up daily tasks that drive team success. 

    In just 10 minutes, complete a Channels Exercise to assess your team structure, and learn to create an Org Chart of the Future that ensures sustainable growth for years to come.

    Get a sneak peek of Emily Isbell’s session with highlights from our exclusive podcast:

    “Besides tracking day reports and measuring other KPIs, it’s important to conduct a de-briefing of staff results—assessing where they are in their weekly goals and how they could have better carried out the tasks.”

  • Set Clear Intentions from the Start for Longtime Caregiver Retention

    Jensen Jones | CEO | Homecare CEO Forum

    Join the session to improve the caregiver experience this Thanksgiving by adopting a screen-in approach that prioritizes their well-being. Implement simple strategies to ease their workload and boost satisfaction. 

    Consider how take-home pay matters more than hours worked, along with the impact of timely payments and incentives. Explore essential elements of an effective 90-day retention plan, including stay interviews and balancing appreciation with recognition, to amplify caregivers’ lifetime value and create a supportive environment they’ll cherish.

  • Get an In-Depth Look at the Legal Trends Shaping the Industry

    Robert W. Markette Jr. | Attorney Hall, Render, Killian, Heath & Lyman PC

    Deep dive into this session to explore vital employment law trends that could impact your agency! Get to know about current DOL and EEOC enforcement issues, including employee classification, travel time, and changes to white-collar exemption salary requirements.

    The speaker will examine recent Supreme Court decisions that influence employment discrimination claims and the FTC’s non-compete rule. Further, discover key developments affecting Medicaid waivers, such as the 80/20 rule, to ensure your agency stays informed and compliant in the coming year.

  • Master Your Digital Game, Win Positive Online Reviews, Boost Sales & Referrals

    Nick Bonitatibus | Owner and Founder | Digital Champions

    Embark on a transformative journey to enhance your agency’s referrals in the digital world! Join the session to uncover simple solutions to improve your SEO and optimize your website for better engagement. 

    Learn how to build an irresistible online brand through social media and YouTube, craft a powerful lead generation strategy, and stand out in a saturated market. Plus, discover how your Google business page can unlock a treasure trove of positive reviews, driving your business forward!

    Catch a glimpse of Nick Bonitatibus’ session through highlights from our exclusive podcast:

    “Advertise on Facebook and YouTube, and then track those analytics, specifically in those ad campaigns.”

  • Plan Your Ideal Exit: Make Your Agency Stronger Before a Sale

    Cory Mertz | Managing Partner | Mertz Taggart

    Selling a home care agency is often the largest financial decision for many owners. Attend this session to explore how smart planning can significantly impact the success of your sale and exit strategy. 

    Here, Cory Mertz will focus on two critical elements: timing and value. You’ll learn to identify the ideal time to sell and discover a framework for maximizing your agency’s positioning, including six essential strategies to build value, such as creating a strong management structure for a seamless transition post-sale.

  • Don’t Get Left Behind: Use AI To Improve Phone Call Communications

    Jeff Salter | CEO | Caring Senior Service

    AI technologies are transforming phone call interactions by enhancing the recording, transcribing, and analysis of inbound calls. Discover how AI-driven analytics can improve call monitoring and training, driving agency growth.

    Learn effective strategies for implementing an AI-driven phone call system and tackle the challenges of managing communication. Embrace the importance of adapting to AI in your business operations. 

    Leave with practical tools to position your agency for successful integration of AI technology in the workplace and improve overall communication.

  • Harness the Power of AI for Advertising Without Compromising Your Brand

    Marisa Snook | President, CEO | corecubed

    Home care agencies are increasingly turning to AI to cut costs and enhance efficiency in their marketing efforts. Learn how AI can assist owners and operators in streamlining content creation for blogs, social media, and print materials, boost online visibility through SEO, and enhance the customer journey with chatbots. 

    In this talk, Marisa Snook will address current concerns surrounding AI implementation and discuss strategies to maintain the warmth and personality of your brand while leveraging these innovative tools for growth.

  • Move Your Agency Toward 20% Profit Margins

    Steve “The Hurricane” Weiss | Founder | Hurricane Marketing Enterprises

    Get energized to uncover common inefficiencies and cost-saving opportunities within your sales team’s execution. By identifying these areas, you’ll enhance your services to a premium level that justifies higher rates. 

    This session will empower you to instill essential competencies in your sales representatives, enabling them to effectively promote higher-quality services to both referral sources and potential caregiver candidates. Improve your approach and drive your agency’s success by equipping your team with the tools they need to excel.

    Get an early look at Steve “The Hurricane” Weiss’s session through highlights from our exclusive expert series:

    “Go for specialization! Instead of going after “all aging seniors”, target a specific demographic, such as dementia.”

    Steve Hurricane Weiss

    Steve Hurricane Weiss

    President & CEO, Hurricane Marketing Enterprises

  • Get Ahead with Connection-First Sales Strategies, Leave “Old” Sales Tactics Behind!

    Melanie Stover | Owner | Home Care Sales

    The future of sales in home care requires innovation, personalization, and strategic thinking. In the session, learn how to outshine the competition and attract high-value clients. 

    Discover effective ways to connect with referral sources in a post-COVID world, eliminating the need to “beg” for referrals. Unlock the potential of personalized videos and advanced communication techniques that build relationships, establish trust, and position your agency as an essential resource in the community.

    Transform your sales approach and level up your agency’s impact!

Conclusion

Set those reminders and get ready for some Thanksgiving cheer! Swing by Booth #12, where our all-star dream team is primed to solve your business brainteasers and sprinkle in some shiny insights for your success!

And while you’re there, snag up to 50% off on better care!

So grab your crew, secure your spot, and get ready for an experience you won’t forget. We can’t wait to see your beaming smiles!

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