Which is better: CareSmartz360 vs Caretime?

As operations become more demanding, the right system can make a big difference. Here’s how these platforms compare.

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How CareSmartz360 compares to Caretime

A simple comparison to help you understand how each platform supports daily operations.

Platform Features caresmartz360 software caretime software
Reviews 182 Reviews 54 Reviews
Ratings 4.8





4.0





Starting Price $10 Price on Request
Small businesses
Mid-size businesses
Large enterprises
API
Accounts Receivable
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Assessment Management
Automated Scheduling
Billing & Invoicing
Calendar Management
Care Plan Management
Caregiver Management
Chat/Messaging
Claims Management
Client Management
Client Portal
Compliance Management
Customizable Forms
Customizable Reports
Document Management
Document Storage
EMR/EHR
Employee Portal
For Long Term Care
Forms Management
GPS
Generative AI
HIPAA Compliant
Insurance Management
Invoice Management
Mobile Access
Mobile Alerts
Monitoring
Multi-Location
Payment Processing
Payroll Management
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Third-Party Integrations
Time Tracking by Client
Visit Verification

Source:- Getapp

Disclaimer — comparison basis & affiliations
This comparison is based on publicly available information and customer feedback. While we strive for accuracy, details about competitor products may change over time, and CareSmartz360 does not guarantee the completeness or timeliness of competitor information. CareSmartz360 is not affiliated with or endorsed by any competitors mentioned. Their names are used solely for comparison. If you believe any information is inaccurate, please contact us and we will review it promptly.

For a detailed overview of CareSmartz360 plans and pricing, please visit our pricing page.

Switching from Caretime made simple

The transition journey is designed to understand your agency's specific needs and create a switch plan that works best for you.

1
Structured Onboarding

Switch seamlessly with structured onboarding that protects your data and maintains operational continuity—regardless of system complexity.

2
Free setup, 360° data security

Let our experts handle the migration, configuration, and training while you focus on your business. All while ensuring 360° protection of your data.

3
Go live with real support, not bots

Experience a flawless launch with 1:1 onboarding and live, human support—ensuring you're up and running without missing a beat.

Why 1000+ agencies trust CareSmartz360

Agencies choose CareSmartz360 for its all-in-one platform that delivers reliability, usability, and ROI—all with award-winning support that keeps operations running smoothly.

Common Questions Agencies Ask Before Switching

Many agencies consider CareSmartz360 when they want a more streamlined way to manage scheduling, EVV, payroll, billing & reporting in one place. It helps reduce disconnected workflows and gives teams clearer visibility across caregivers, clients & locations.

Yes. CareSmartz360 offers real-time visibility into scheduling, billing, caregiver activity & performance across all locations. This helps leadership stay in control while reducing blind spots as operations grow.

CareSmartz360 is often preferred for EVV compliance because it combines GPS tracking, telephony options & integrations with multiple state systems. This helps ensure that the visits are accurately verified and keeps agencies compliant without extra manual effort.

CareSmartz360 captures complete visit data, maintains digital records & validates entries in real time. This ensures that the documentation is accurate, consistent & always ready for audits.

CareSmartz360 provides built-in reports & customizable dashboards that give clear insights into operations, finances & caregiver performance. This helps agencies make faster, more informed decisions as they scale.

Agencies typically transition when they need a smoother, more scalable way to manage operations. CareSmartz360 supports the transition with guided data migration, hands-on 1:1 training & optional parallel runs – so that teams can move without disrupting daily workflows.

Yes. CareSmartz360 follows a structured migration process with data validation & reconciliation to ensure accuracy. This helps agencies move confidently without risking any and all critical operational data.