Automated invoicing, easier caregiver time tracking and more effective task management.
iProvide Home Care Solutions, located in Duluth, GA, delivers personal care, non-medical, and medical services to seniors in the area. For over two years, owner Shawanda Harris and her team of caregivers have relied on CareSmartz360 to streamline operations for Medicaid, long-term insurance, and private-duty clients.
A significant challenge before implementation was the caregivers’ inability to clock in and out efficiently.
Without the benefits of CareSmartz360, iProvide Home Care Solutions struggled with certain aspects of their business:
There were huge operational hurdles: a lack of a system to accurately track caregiver hours, leading to payroll challenges & difficulties managing shift coverage. Further, the lack of a dedicated Agency app reduced their ability to manage tasks effectively, further affecting overall care delivery.
The software has made a real difference in iProvide Home Care Solutions’ operations, reducing manual work & improving overall efficiency. Now, the team estimates they are saving nearly 60% of their time on administrative tasks.
The user-friendly CareSmartz360 Agency app has improved client care and service delivery by enabling effective task management.
CareSmartz360 has improved operational flow by enabling admins to use the time-tracking feature to monitor caregiver hours and accurately calculate payroll.
The agency primarily uses CareSmartz360 for scheduling, which they find easy to use from a management perspective, as well as for billing.
With our one-stop solution, the agency reaped the benefits of efficiency, cost savings, and improved staff management in just a few taps on the screen! Daily scheduling and shift completions have been optimized with CareSmartz360, which delivers seamless, cloud-based operational excellence.
iProvide Home Care Solutions is efficiently serving its Medicaid, long-term insurance, and private-duty clients. Their admin staff relies on the CareSmartz360 mobile app, which has improved 80% of task management.
Their caregiver compliance has improved by 10X, and 99% of their operations have been streamlined,resulting in greater efficiency.
“CareSmartz360 is easy to use from a management perspective, as far as scheduling and billing are concerned. I like that the assessments can be completed and tracked for the clients. My favorite feature is seeing the master schedule for the week!”
READY TO GET STARTED?
See how CareSmartz360 can fit your agency's workflows, teams, and locations. Also, get a closer look at what implementation involves.
Get a Demo
AI Hub
