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Alabama's Trusted EVV +
Home Care Software Partner

All-in-one home care management software for agencies to meet Alabama's EVV standards, laws, and operational needs.

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    Make Medicaid Claims and EVV Compliance Simple

    EVV Model: Open Model | Aggregator: Alabama Medicaid |
    CareSmartz360 EVV Solution: Available
    Implementation Deadline: February 01, 2022

    Integrated with Alabama Medicaid, our advanced home care software has Telephony & GPS-Enabled Mobile App features to assist Medicaid-enforcing businesses in meeting state EVV requirements. CareSmartz360's EVV solution enables agencies to streamline operations and ensure compliance with easy-to-use features.

    • HIPAA Compliant
    • Advanced Analytics and Insight
    • Manage Schedules
    • Automated Billing
    • AI-based Caregiver Retention
    • Open APIs
    • Multilingual Mobile App
    • Caregiver Tracking
    • Private Pay, LTCI & Veteran Affairs Billing
    • Point of Care Documentation
    • Easy Migration
    • Award-Winning Support

    Request CareSmartz360 EVV solution information

    Understanding Alabama's Electronic Visit Verification

    The Government of Alabama has mandated that all Medicaid-funded home care agencies implement Electronic Visit Verification (EVV).

    EVV PHASE I:

    Alabama Medicaid implemented Electronic Visit Verification (EVV) for HCBS waiver services using AuthentiCare as the sole system. The first phase launched on October 1, 2017, with no option for providers to use alternate EVV solutions.

    EVV Phase II

    Alabama Medicaid adopted an open-model EVV system on February 1, 2022, allowing providers to use the state system or submit third-party EVV data via EDI.

    Learn more about Alabama's EVV

    Alabama's Home Care Regulations & Facts

    Do you know?

    Holding a governmental or third-party certification is not mandatory for caregivers who provide a range of services to the elderly. Alabama home care aides have different requirements, which depend on employment circumstances. A few of them are as follows:

    • Alabama has set standards at a nationally mandated level. The home care aide must have at least 75 hours of training.
    • A high school diploma or GED is the standard requirement. Alternatively, candidates who completed the 11th grade may qualify if they have 1 year of relevant experience, or 10th grade with 2 years of experience.
    • Home health and personal care aide jobs are expected to grow by 21% nationwide between 2023 and 2033.
    • Alabama follows the federal overtime rule—paying 1.5 times the regular hourly rate for hours worked beyond 40 in a workweek.
    • The federal and state government jointly funds Medicaid in Alabama. Medicaid's matching rate is 70 percent federal and 30 percent state. The matching rate depends on the state's per capita income and changes yearly.

    Home care management software like CareSmartz360 can make your life easier and help Alabama Home Care Agencies verify and keep track of caregiver billing and payroll. Caregiver training helps caregivers expand their skills and lets them learn anywhere and anytime!

    See how CareSmartz360 helps meet Alabama's strict laws & regulations!

    A User-Friendly Mobile EVV Solution for Alabama

    Responsively designed and feature-rich apps to seamlessly run your home care agency on the go.

    CareSmartz360+
    Caregiver App

    GPS-enabled app to seamlessly manage caregiver visits.

    • Multilingual Support
    • Electronic Visit Verification
    • Easy Clock-In/Clock-Out
    • Verify Visits at the Point of Care
    • View Care Plans on the Go
    • Shift Tasks & Shift Status
    • Offline Mode & Alerts

    Mobile App for
    Agency Staff

    Increase agency staff productivity and organize daily activities on-the-go.

    • Electronic Visit Verification
    • Easy Calendar View
    • Real-time Communication
    • Streamline Client Management
    • Simplify Caregiver Management
    • Easy Information Access
    • Easy to Use
    See CareSmartz360 mobile app in action

    All-in-One Homecare Management Solution For Alabama

    CareSmartz360 is a trusted partner for Alabama home care agencies looking to scale their operations while meeting state laws and regulations.

    CareSmartz360 Home Care Management Solution
    Schedule a quick demo for your agency

    Solutions Tailored for Diverse Home Care Agency Users

    Schedulers
    Schedulers

    Stay on top of client and caregiver schedules.

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    Billers
    Billers

    Reduce repetitive manual tasks and paperwork.

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    Caregivers
    Caregivers

    Making caregiving easier for caregivers.

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    Clients & Family
    Clients & Family

    Enable your clients to stay informed & updated.

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    Recruiters
    Recruiters

    Onboarding the best minds and caring hands.

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    Manager & Supervisors
    Manager & Supervisors

    Grow business with an efficient workflow management.

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    Executive Leadership
    Executive Leadership

    Delivering business intelligence to executive leadership.

    Know More
    SEE IT IN ACTION

    A Complete Guide to Home Care in Alabama

    • Alabama’s Home Care Laws & Regulations
    • State's Care Plan & Medication Management Regulations
    • Home Care Staff Screening & Training Requirements
    • EVV Mandates and Medicaid Coverage Laws
    • Challenges Faced by Agencies in Alabama
    • How CareSmartz360 Helps Overcome These Challenges?
    Download Guide

    Got a Question?

    Alabama’s home care rules are flexible because the state does not license non-medical home care agencies. Instead, it emphasizes transparency—requiring disclosure of policies on training, background checks, and costs—while giving providers freedom to design services that best meet client needs.

    Time-and-a-half pay, also known as overtime pay, means earning 1.5 times your regular rate for hours worked beyond 40 in a workweek—as required under the Fair Labor Standards Act (FLSA). In Alabama, where the minimum wage is the federal floor of $7.25/hr, that translates to at least $10.88/hr for overtime hours.

    Alabama or federal law does not place any limitation on the number of hours a caregiver is permitted to work in a particular day or week. However, the employer must compensate the worker based only on the number of hours worked.

    In Alabama, there’s no legal limit on how many consecutive days a caregiver can work—state and federal law don’t mandate rest days. Employers may schedule continuous work, though federal overtime pay applies if weekly hours exceed 40.

    Alabama Medicaid has shifted to an open-model Modular Electronic Visit Verification (MEVV) system, with Alabama Medicaid serving as the state's official EVV data aggregator since February 1, 2022. Providers may use Alabama Medicaid's EVV tools or submit visits through a third-party EVV system, as long as they integrate and submit all data via Electronic Data Interchange (EDI) to Alabama Medicaid.

    A home care software like CareSmartz360 has the following modules: caregiver recruiting, onboarding, client intake, time and attendance, scheduling, electronic visit verification, communication with caregivers and families, billing and payroll, reporting, and analytics.

    CareSmartz360, an AI-powered, cloud-based home care software records and accesses everything related to caregivers to match caregiver skills with client requirements.
    • Caregiver’s availability, experience, cooking skills with specific conditions like Diabetes, Alzheimer’s, and more is recorded in the software.
    • Helps match the right caregiver with client requirements, facilitating client satisfaction and quality care.

    No. The caregivers won't have to maintain physical data records once the agency implements EVV.

    The caregiver training programs can be accessed under the training tab in the CareSmartz360 portal, displaying a list of courses that have been assigned to the caregiver along with their progress.

    Activities of daily living are the general term used to describe the basic self-care routines which allow older adults to live independently. These consist of bathing & grooming, getting dressed, preparing & consuming food, and using the toilet.

    It also includes transferring between standing, sitting, reclining, and moving safely and freely.

    Under the new mandate, the EVV system must verify the following:
    • Date of service
    • Location of service
    • Individual providing service
    • Type of service
    • Individual receiving service
    • Time the service begins and ends

    EVV verifies an employee's location, hours of work for payroll and billing, reported visits are actually taking place, and that the clients are getting the care they require.

    Better care delivery, gapless communications, enhanced staff productivity, and automation of key processes are some other benefits of implementing EVV. It also helps curb fraud and ensure transparency in care quality with continuous tracking and monitoring.

    Can’t find the answer you’re looking for?