An all-in-one home care software to understand New Hampshire’ EVV standards and ease home care management.
CareSmartz360, our advanced home care software, is integrated with a New Hampshire approved aggregator. It has a telephony & GPS-Enabled Mobile App solution to assist Medicaid- enforcing businesses in meeting state EVV requirements. Our EVV solution enables agencies to streamline operations and ensure compliance with easy-to-use features.
New Hampshire (NH) worked with the stakeholder community in the first half of 2020 to identify EVV design and program requirements. These requirements will help in procuring information system components needed for implementing EVV. The Electronic Visit Verification implementation timeline in New Hampshire looked as follows:
NH sought a CMS good faith effort exemption for delaying implementation until January 01, 2021, which was approved on November 21, 2019.
New Hampshire contracted with Mercer Health & Benefits LLC to assist stakeholder engagement and identify EVV business requirements used as the foundation for Request for Proposal (RFP) to procure EVV services on December 12, 2021.
Soft launch of EVV is estimated to begin on January 01, 2023.
The CMS certification will be attained between July- September 2023 while the state-wide EVV implementation is January 01, 2024.
Home care agencies operating in Nevada must comply with Medicaid regulations overseen by the Division of Health Care Financing and Policy (DHCFP), the agency responsible for administering Nevada Medicaid. These regulations govern how in-home care services are authorized, documented, and reimbursed.
One of the most important compliance requirements for agencies providing Medicaid-funded services is Electronic Visit Verification (EVV).
Nevada uses an Open Choice EVV model, allowing agencies flexibility in meeting compliance requirements. Home care providers can:
This approach enables agencies to continue using compliant home care platforms while securely transmitting required visit data to Nevada Medicaid.
Nevada mandates EVV for various Medicaid-funded in-home services, including:
These services support individuals with Activities of Daily Living (ADLs) such as bathing, dressing, mobility, meal preparation, and housekeeping.
Providers may qualify for EVV exceptions or temporary waivers in cases such as:
Providers must follow the DHCFP exception request process, and agencies should regularly review Nevada Medicaid guidelines for updates.
The New Hampshire Department of Health and Human Services and Health Facilities Administration oversees the state's licensing and regulation of home care providers. There are a few rules that home care agencies must follow if they want their agency to comply with the current regulations:
Using a home care management software can make your life easier. The GPS-enabled technology can help New Hampshire Home Care Agencies verify and keep track of caregiver billing and payroll. Caregiver training helps caregivers expand their skills and lets them learn anywhere and anytime!
Responsively designed and feature-rich apps to seamlessly run your home care agency on the go.
GPS-enabled app to seamlessly manage caregiver visits.
Increase agency staff productivity and organize daily activities on-the-go.
CareSmartz360 is a trusted partner for New Hampshire home care agencies looking to scale their operations while meeting state laws and regulations, including EVV regulations.
The complete data that must be captured during a visit is:
The soft launch period is the time for provider agencies, clients, and caregivers to adapt to EVV system use without claim impacts. During the soft launch period, provider agencies are required to use the DHS EVV system or an Alternate EVV system that interfaces with DHS Aggregator. During this time, DHS generates reports to see which percent of required claims failed to meet EVV requirements.
Yes, it is absolutely necessary to use EVV in order to continue to provide care services and be reimbursed for specific mandated programs. The claims that you submit without using this system will be denied as per the 21st Century CURES Act.
The key technologies used in implementing EVV for capturing visit and care delivery information at the service location are:
Switching from an old home care software to CareSmartz360 is effortless- all thanks to open APIs, making it an ideal migration tool. These make transition hassle-free and onboarding easy. You can connect CareSmartz360 with any existing tool like QuickBooks, Paychex, Waystar, etc.
According to the federal Worker Adjustment and Retraining Notification (WARN) Act, home care agencies planning to close their operations are required to provide their workers/ employees with an advance written notice.
New Hampshire complies with the mini-WARN Act and requires that if layoffs affect 25 or more workers, the providers must provide a state agency notice within the same calendar week as the layoff.
Yes. The home care provider is required to provide a worker with a written statement that states all the deductions, including insurance premiums, charity contributions, taxes, and legitimate deductions made from the gross wages.
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