Meet Carey: Your AI chat assistant for home care operations

No. Carey currently functions as a read-only AI-powered operational assistant. It retrieves information and provides answers based on available agency data but does not make changes to client records, caregiver profiles, schedules, or agency settings.

Based on user permissions, Carey can access:

• Client information and profiles
• Caregiver information and availability
• Scheduling & shift data
• Agency and office configuration settings
• Operational and workforce insights

This helps home care agencies access the information they need through a single home care AI chatbot experience.

Carey helps agencies reduce time spent searching for information and supports home care workflow automation by providing instant access to operational data. Instead of manually navigating records, users can ask questions and receive answers in seconds, helping improve productivity, visibility, and decision-making.

Yes. Carey operates within CareSmartz360's secure environment and follows the platform's security, access control & compliance framework. Access to the information is governed by role-based permissions, helping agencies maintain security while benefiting from AI-powered home care software.

Carey is available to authorized CareSmartz360 users based on their role permissions. Agency Owners, Operations Managers, Schedulers, Care Coordinators & Administrative Staff can use Carey to access relevant information based on their responsibilities.

No. Carey is designed to be intuitive and easy to use. Simply ask a question in natural language, and Carey will return the information you're looking for. No technical knowledge, special commands, or advanced training is required.

Carey is an AI assistant for home care built directly into CareSmartz360. Users simply ask questions in natural language & Carey instantly retrieves relevant information about clients, caregivers, schedules, and agency operations. This home care AI assistant helps teams access information faster without navigating multiple screens or reports.

Unlike a basic home care AI chatbot, Carey is an AI-powered operational assistant designed specifically for home care agencies. It understands agency data, retrieves information based on user permissions, and provides operational insights across clients, caregivers and scheduling - all within the CareSmartz360 platform. This helps agencies reduce manual searches and improve home care workflow automation without disrupting existing workflows.

Yes. Carey is designed to understand natural-language questions, allowing users to interact with the platform conversationally. Instead of navigating multiple screens or learning complex filters, users can simply ask questions such as:

• Which caregivers are available tomorrow?
• Show open shifts for this week.
• What skills does a caregiver have?
• Who is assigned to this client?

As an AI assistant for home care, Carey helps agencies access information faster, improve productivity, and gain real-time operational insights through a simple, intuitive experience.