How do I assign the right caregiver quickly?

Under Scheduling, you can see the Find Caregiver Option. Here you can add shift date and time, filter by skill category and specify distance of Caregiver (max.radius) among other things. The intelligence of the home care scheduling Software will show you the results and you can select the best option.

How can I get in touch with my caregivers?

To alert caregivers about Open Shifts, you can text message or email them. Their responses are automatically logged into the system.

Will my new schedule appear in the caregiver portal, mobile app and the family portal automatically?

Yes! Once a schedule is created, the caregiver assigned and the family will both have access to it without any manual intervention. The shift notes, care plan, etc. will be automatically shared.

Can caregiver responses be used to refute their unemployment claims?

When caregivers respond to your mails/messages for shifts, their responses are saved. You can print these out in a report to refute unemployment claims.

I want to avoid paying overtime - what do I do?

On the Find Caregivers screen, select the 'Will not hit overtime working' option under Skill Category dropdown menu. The home health care scheduling software will avoid displaying caregivers who will be eligible for overtime.

Can I send details about open shifts to all selected caregivers at one time?

Yes, when the system displays selected caregivers based on your preferred criteria, you can send messages/email to all.

#1 Home Care Scheduling Software for Non-medical Agencies

Name: CareSmartz360 — Home Care Scheduling Software
Brand: CareSmartz360
Availability: InStock
Rating: 4.7 (168 reviews)

Powerful scheduling features built for speed, clarity & scale

Adopting new homecare scheduling software shouldn’t slow teams down. CareSmartz360 is intuitive by design, enabling fast adoption in high-volume environments.

Non-Medical Home Care Scheduling Software

Color-coded scheduling calendar

One view across teams and regions

CareSmartz360’s home care agency scheduling software features a color-coded calendar that lets enterprise agencies view caregiver and client schedules by day, week, or month.

Each shift status—open shifts, scheduled visits, approved shifts, and no-shows—is clearly color-coded, helping coordinators identify coverage gaps and conflicts in seconds. Schedulers can quickly create, edit, reassign, print, and manage schedules without slowing operations.

Best Home Care Software Solution for Scheduling

Smart Scheduler

See open shifts instantly across all clients

The AI-powered Smart Scheduler is the intelligence layer behind CareSmartz360’s home care scheduling software.

It evaluates caregiver availability, preferences, compliance rules, distance & workload limits in real time, so the right caregiver is assigned without back-and-forth. All open shifts appear in a centralized, filterable view, so teams act early & prevent disruptions.

Quick schedule

Schedule faster when it matters most!

Built for speed, this scheduling software for homecare agency teams enables schedulers to create visits in just a few steps.

Select a client, assign a caregiver, enter shift details, and choose the service type from a streamlined flow. For recurring or standard shifts, preferred time slots can be preconfigured and applied instantly, reducing manual entry during peak demand.

Homecare Employee Scheduling Software for Homecare

Intelligent caregiver matching

Consistent caregiver assignment at scale

CareSmartz360 uses built-in intelligence to recommend the best caregivers for every visit based on care needs, skills, availability, proximity & workload balance.

Schedulers can instantly assign open shifts or notify best-fit caregivers via text or email, helping fill coverage faster while maintaining consistency and care quality across teams.

Recurring schedules

Schedule once. Stay covered automatically.

With this scheduling software for home care, agencies can create recurring schedules once and let them run automatically.

Schedulers can define how often shifts repeat (daily, weekly, monthly, or yearly), set start and end dates & maintain consistent coverage across long-term care plans. This reduces scheduling fatigue while keeping operations predictable and organized.

Recurring Schedules - Scheduling Software for Non-Medical Home Care

Ad-hoc scheduling

Handle last-minute changes without disruption.

CareSmartz360’s home care scheduling app allows caregivers to pick up one-time shifts directly from their mobile device.

Agencies retain full control by reviewing, confirming & approving completed visits. This flexibility helps fill last-minute gaps quickly while maintaining oversight, compliance, and continuity of care.

Ad-Hoc Schedules - Best Homecare Business Software

Schedule reminders

Keep caregivers informed in real time.

Built-in communication tools make our home care agency scheduling software more than just a calendar.

Send bulk emails, texts & notifications for reminders and real-time updates in just a few clicks. Notify caregivers of upcoming visits, share open shifts faster, and communicate changes instantly, reducing no-shows and keeping schedules running smoothly as operations scale.

Have a question?

Yes. With CareSmartz360’s home care scheduling software, once a schedule is created, it automatically appears in the caregiver portal and family portal. Assigned caregivers and families can instantly access visit details, shift notes, and care plans, no manual follow-ups required.

CareSmartz360’s AI-powered scheduling feature analyzes caregiver availability, skills, location, and preferences to recommend the best match for every visit. This intelligent matching reduces manual work, speeds up assignments, and improves client satisfaction by ensuring the right caregiver is assigned every time.

CareSmartz360’s in-home care scheduling software helps prevent overtime costs by filtering caregivers based on eligibility. When scheduling, select the “Will not hit overtime working” option & the system automatically excludes caregivers who would exceed overtime thresholds.

Absolutely. Using this home care agency scheduling software, schedulers can message or email multiple selected caregivers simultaneously about open shifts. This speeds up coverage, reduces back-and-forth, and helps fill shifts faster, especially during high-demand periods.

CareSmartz360 gives the franchisor centralized control to standardize scheduling rules, workflows, and permissions across all locations, while allowing each franchise to manage local caregiver availability. This ensures brand consistency, compliance, and operational oversight without slowing down day-to-day scheduling.

Automation handles repetitive tasks like shift assignments, recurring schedules, and real-time notifications. CareSmartz360’s AI suggests optimal caregivers based on compliance rules, workload balance, and caregiver preference, minimizing scheduling mistakes and reducing overtime.

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AI-powered scheduling software for home care built for complex care operations. Save time, reduce errors, and maintain consistency.

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