Senior care is undergoing a quiet revolution, driven not by flashy gadgets but by thoughtful, human-centered innovations that bridge the gap between technology and genuine connection. Across the industry, providers are replacing one-size-fits-all solutions with personalized platforms that meet older adults exactly where they are—whether that’s enjoying a beloved television screen or chatting with a dedicated support liaison who knows their name and their story.
Rather than burdening seniors with unfamiliar apps or devices, today’s approach leverages the technology they already trust, transforming daily routines into opportunities for engagement, exercise, and mental stimulation. From encrypted, HIPAA-compliant video check-ins to dynamic activity recommendations based on individual care plans, each element is designed to foster confidence, reduce isolation, and deliver measurable outcomes—from improved mood and reduced falls to heightened physical activity.
By prioritizing simplicity, empathy, and continuous adaptation, the industry is not merely digitizing care; it’s reinventing what it means to age in place with dignity and joy. This shift promises a future where seniors feel seen, supported, and empowered—every single day.
To shed some light on the same, we interviewed a home care industry expert to bring her perspective on how the industry is transforming senior care.
At Uniper, Krissy leads with heart and strategy to revolutionize how older adults connect, engage, and thrive at home. As a passionate advocate for aging in place, she drives cross-functional strategic initiatives that blend cutting-edge technology with meaningful human interaction—delivering a TV-based platform and live experiences that are not only accessible, but deeply personal.
Krissy works hand-in-hand with caregivers, clinicians, and older adults themselves to create a world where no one has to age alone. Under her leadership, the Uniper team dismantles digital barriers and builds vibrant, real-time communities that foster independence, joy, and dignity for thousands of older adults across the country.
Let us now delve into what she has to say about how the industry is transforming senior care:
Uniper is often described by our home care partners as “the care you send ahead, and the care you leave behind.” We fill the gaps when a caregiver can’t physically be in the home by offering connection, engagement and emotional support directly through the TV that extends the impact of care long beyond the visit.
And we’ve seen the measurable impact of that approach:
For home care agencies, this means happier, healthier clients and better outcomes without increasing caregiver hours or adding staff. Uniper supports your team, extends your reach, and ensures your clients never feel alone, even between visits.
Recognizing that new technology can feel overwhelming for older adults, leading providers across the industry have adopted a personal, simple, confidence-building support model. Here’s what that looks like in practice:
The result? Across the sector, agencies report strong adoption, high ongoing engagement, and—most importantly—members who feel seen, supported, and set up for success from day one.
Absolutely! Personalizing activities and content based on each client’s care plan and interests is now standard practice across the industry. Here’s how it typically works:
Across the sector, providers recognize that safeguarding member privacy and maintaining HIPAA compliance—especially during live sessions and check-ins—is non-negotiable. Industry best practices include:
We begin with an in-depth onboarding process that includes training care teams and administrative staff on how to integrate and use the Uniper platform effectively.
Our technicians can handle installation of any necessary hardware in client homes and provide in-person support to ensure clients and caregivers are comfortable with the technology. Alternatively, agencies can also have their staff handle installations if preferred.
We assign a dedicated Personal Activity Liaison (PAL) to your agency’s clients to support ongoing engagement and relationship-building.
Pricing is typically structured as a monthly subscription per enrolled client (per member per month – PMPM), making it scalable and predictable.
The cost covers hardware, full platform access, ongoing PAL support, platform updates, and training resources.
Custom pricing may be available for larger agencies or franchise networks.
We maintain close communication with your agency through regular check-ins and feedback sessions to ensure the program meets your clients’ needs and your team’s goals.
Our PALs provide weekly personalized check-ins with clients to boost engagement, track progress, and flag any concerns back to your care team.
We provide marketing and educational materials to help your team promote Uniper as a value-added service.
Data and insights dashboards are available to monitor utilization and outcomes, supporting continuous improvement.
Senior care is evolving from device-driven gimmicks to human-centered, tech-enabled support systems. By meeting older adults on familiar, secure platforms like their TVs, providing personalized onboarding, liaisons, dynamic content, and stringent privacy safeguards, the industry is boosting reliable engagement, improving health metrics, and reducing isolation—all without burdening caregivers.
Partnerships now deliver predictable pricing, seamless implementation, and ongoing collaboration, empowering agencies to extend their reach. As care models continue to adapt, these innovative, empathy-driven strategies will define the future of aging in place—ensuring every older adult lives securely with confidence, consistent connection, and dignity.
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