New Features and Updates
Following are the changes in this release:
Mobile app Versions –There will be an update to the Caregiver mobile app with this release. The version of the Caregiver app will be V2.53 (code push 1.0). No Update on Agency app, hence the app will be on V2.16 (code push 1.1) as previously.
The minimum operating system requirements are as below:
| Platform | Minimum Version | Notes |
|---|---|---|
| iOS | 15.1+ | Older devices (iPhone 6/6 Plus, some iPad models) cannot run RN 0.78 apps. |
| Android | 7.0+ (API 24) | React Native officially bumped minSdkVersion to 24, so Lollipop (21) and Marshmallow (23) are dropped. Covers ~99% of active devices in 2025. |
Schedule Maintenance Window
Please note that regular maintenance is scheduled for October 7, 2025, from 12:30 AM to 4:30 AM Eastern Time, to perform necessary tool updates and deploy improvement patches. Thank you for your continued partnership!
The invoice data sent to QBO now includes time adjusted according to the client’s time zone, as defined in the client profile. If a client’s time zone is updated in the profile, the subsequent invoice data sent to QBO will automatically reflect the updated time zone.
The View Invoice screen will continue to display time in the agency’s time zone with no change to the invoice UI.
A new setting labelled “Make visit note(s) mandatory for ad-hoc shifts” has been added in the system. The setting previously labeled “Make visit note(s) mandatory” has been renamed to “Make visit note(s) mandatory for pre-scheduled shifts” in the Client Preferences section.
The following two settings are now available under the Office Settings – Main Tab:
When toggled on, a client multi-select dropdown is displayed:
All clients are selected by default.
Search functionality is available to find specific client names.
These settings are effective on both the mobile app and the web portal. Changes made in the Office Setting for “Make visit note(s) mandatory for pre-scheduled shifts” automatically reflect in the Client Preferences section, and vice versa.
A new report, Client Authorization Hours, has been added under the Client Reports section. This report displays all clients with valid and active authorizations, even if they do not have any scheduled or approved hours. The structure and output of this report are the same as the existing Authorized Hours vs. Completed Hours report, with the only difference being that the new report ensures inclusion of all clients who have valid authorizations, regardless of their scheduled or approved status. The available filters for the Client Authorization Hours report remain consistent with those in the Authorized Hours vs. Completed Hours report.
Users will be able to see the following data pointers to be automatically fetched from the completed assessment.
1. Patient’s HI Claim No will be fetched from Client’s Medicaid ID.
2. Provider No. will be fetched from the Agency’s Tax ID.
3. Activities Permitted – Tasks mentioned in Standard Assessment V3 will be selected in the dropdown.
4. Medications – mentioned in Standard Assessment V3 will be mentioned separately in each row for the Medication tab in CMS 485.
5. ICD codes
Principal Diagnosis – Primary Code.
Surgical Procedure – Secondary code.
Other Pertinent Diagnosis – Tertiary code.
6. Allergies
Will be fetched from the Assessment’s additional consideration tab – Allergies section.
7. Goals/Rehabilitation Potential/Discharge Plans
Will be fetched from client’s profile – Care Assessment tab → Goals tab.
8. Physician Name & Address line 1 will be populated from Client’s profile → Main → Contact section, where the relationship is set as family physician.
The Rocker box mapping display has been updated with the following checks:
A new payer type filter is added on the Sandata data post screen so that the user can review & filter data on the screen before posting.
A New Service type filter is added on the HHAeXchange data post screen so that users can review & filter data on the screen before posting.
| S9123:EP | Nursing care, in the home, by a registered nurse | Per hour | FFS NJ |
| S9124:EP | Nursing care, in the home, by a licensed practical nurse | Per hour | FFS NJ |
| Code | Description | Payer |
| 41 | Enrollee Hospitalized | Florida Community Care |
| 305 | The attendant is unable to connect to the internet |
| Field | Description | Data Type | Required | Max Length | Cell |
| User Field 2 | Patient Admission ID
Required when a member is dually enrolled with a health plan and has multiple accounts in HHAeXchange |
Updated the PA Missed Visits Info Import specifications to include a new field: User Field 2, Patient Admission ID: Required when a member is dually enrolled with a health plan and has multiple accounts in HHAeXchange.
Also, for the following payers, the Missed Visit report is a mandatory step.
Providers using Inovalon (formerly Ability) as a clearing house for posting 837 P & I files for Claim processing will now be able to fetch the 835 files directly via API in the Caresmartz360 portal.
It will reduce there manual effort to get the 835 file & then upload the same in our system.
All the provider agencies in the state of Arizona will now be able to send data to AHCCCS as an aggregator instead of Sandata. Caresmartz360 is fully integrated & tested with the state aggregator with test data.
All the provider agencies in the state of Alabama will now be able to send data to Al Medicaid as an aggregator. Caresmartz360 is fully integrated & tested with the state aggregator with test data.
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