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AI built for real
home care operations

Advanced AI for large and enterprise home care agencies that eliminates manual work, reduces admin overhead, and sets the base for growth—now live in CareSmartz360.

See AI in action

Is your home care business backed by AI?

CareSmartz360 AI solutions are engineered to empower large home care agencies with intelligent tools that cut operational risks, simplify workflows, and drive revenue growth.

AI-Powered Home Care Software Scheduling Canada

Meet Carey – AI Chat Assistant

Answers when your team needs them most

AI-Powered Home Care Software Scheduling Canada

Carey is an embedded AI assistant that helps care coordinators, and admin quickly access schedules, visit data, and operational insights—without searching through reports or manuals.

Teams use Carey to:
  • Get instant answers about schedules, visits, and operational data
  • Understand trends without running complex reports
  • Reduce dependency on internal escalations
See Carey in Action
AI-Powered Home Care Software Scheduling Canada

AI Smart Scheduler

Designed for high-volume, high-stakes scheduling

AI-Powered Home Care Software Scheduling Canada

AI Smart Scheduler analyzes caregiver availability, credentials, proximity, visit history, and workload patterns to help care coordinators:

Smart Scheduler gives you:
  • Reduce last-minute schedule breakdowns
  • Improve caregiver–client matching
  • Lower unfilled visits and overtime
  • Improve caregiver satisfaction through fair workload distribution
See Smart Scheduler in Action
AI-Powered Home Care Software Scheduling Canada

AI-powered caregiver retention

Predict burnout before it turns into turnover

AI-Powered Home Care Software Scheduling Canada

CareSmartz360’s AI analyzes caregiver activity, schedules, engagement signals, and performance patterns to highlight early turnover risk—giving leaders the visibility to take timely, targeted action.

What this means for your agency:
  • Identify turnover risk early across large caregiver teams
  • Take proactive steps through smarter scheduling, training, and engagement
  • Improve caregiver satisfaction and continuity of care
  • Reduce churn while supporting long-term, scalable growth
See AI in action
AI-Powered Home Care Software Scheduling Canada

AI Voice Bot

Faster communication when every minute counts

AI-Powered Home Care Software Scheduling Canada

Voice AI handles time-sensitive confirmations when typing isn’t practical.

Planned capabilities include:
  • Faster caregiver interactions
  • Reduced administrative back-and-forth
  • Improved response times during high-volume operations
See AI Voice Bot in Action

On a mission to revolutionize home care with AI

50+

Data scientists

500,000+

Engineering hours

Millions

Invested in research & technology

Have a question?

CareSmartz360 delivers built-in AI tools including Carey (AI chat assistant), Smart Scheduler, AI Voice Bot for automated shift confirmations, and AI-powered caregiver retention analytics — all designed to streamline admin work, improve operational efficiency, and help multi-location agencies scale with confidence.

Yes. CareSmartz360’s AI features are built to work across offices and territories, giving real-time, location-aware insights and consistent operational logic that scales with multi-location agencies.

Carey is accessible to any team member with permissions in CareSmartz360, helping schedulers, office staff, administrators, and managers get instant answers tailored to their role and location.

Smart Scheduler flags workload imbalances and compliance concerns based on weekly hours, overtime limits, and caregiving patterns, allowing agencies to assign work more fairly and proactively prevent burnout.

Yes. Confirmations from the AI Voice Bot automatically sync with Time Tracking and schedule records — reducing manual reconciliation and improving payroll accuracy.

CareSmartz360’s AI surfaces compliance exceptions, alerts you to potential violations (e.g., overtime or missing EVV), and helps teams resolve issues sooner, minimizing risk and strengthening audit readiness.

No, the AI Dashboard is included with your standard CareSmartz360 subscription and does not require a separate purchase. It’s built into the platform to help agencies quickly gain insights, forecast trends, and streamline operations without extra add-ons.
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Explore All Awards
CareSmartz360: G2 Awards, Top-Rated for Home Care Excellence
80+ G2 Awards

Top-Rated for Home Care Excellence

CareSmartz360: Gartner Awards from Capterra, GetApp, and Software Advice
35+ Gartner Awards

Capterra, GetApp & Software Advice

CareSmartz360 Customer Testimonial
CareSmartz360 Customer Logos
Chris Hampton

COO, Affordable Home Caregivers

CareSmartz360 recognized as a G2 Momentum Leader for Spring 2025
CareSmartz360 awarded Best Customer Support by Software Advice for 2025
CareSmartz360 recognized as a Top Performer by SoftwareSuggest for 2025
Capterra badge for Best Value in 2026, an award received by CareSmartz360

Grow better with CareSmartz360 today

CareSmartz360 software dashboard interface on a desktop monitor and a mobile app